As I walked through the venerable halls of Klinikum Dritter Orden in Munich-Nymphenburg on the evening of March 11, 2026, I could hardly overlook the irony of the moment. Here, where over 100 years ago sisters learned the craft of nursing in four-week courses, where magnificent craftsmanship can be seen, we discussed Artificial Intelligence and the digital future of healthcare. A perfect setting for the first joint regulars' table of BVMI and KH-IT.

Between Chapel and Artificial Intelligence

The historical tour with Dr. Rüdiger Schaar was more than just a nice opening – it was a conscious contrast. As we walked through the beautiful chapel and admired the artworks collected by the sisters over decades, I thought: "Here, beauty has always been granted to the soul. But how do we manage today to also give a soul to digital transformation?"

30 participants from hospital IT, digitalization, and clinic management had come – a high-caliber group. Erik Tasler from Klinikum Dritter Orden and Stefan Xhonneux as the BVMI state representative in Bavaria welcomed us warmly. The atmosphere was relaxed and open from the start – exactly what you hope for from a regulars' table.

Practice Instead of High Gloss: Our basebox Approach in Focus

When René Herzer from basebox began his presentation, the attention in the room was immediately there. His topic "AI for Critical Data: What Really Needs to Be Clarified for Implementation and Use" struck a nerve. "Before we talk about technical features," he explained, "we need to clarify the fundamental questions: Who bears responsibility for AI-generated content? How do we ensure traceability? And how do we deal with errors?"

März Internetwork Services also presented their perspective on AI-supported communication and documentation that evening. Madlen Meyer, Michael Dulava, and Stefanie Englbrecht from Klinikum Südostbayern, head of the Digitalization and IT business area, impressively showed their use cases – far from high-gloss promises, close to the reality of clinical everyday life.

Governance as Key Theme

The evening revealed a central dilemma of the industry: While technical possibilities are growing rapidly, governance structures are lagging behind. This observation completely aligns with our experiences at basebox. In recent months, we have spoken with many clinics, and the picture is similar everywhere: Innovation pressure is high, but a structured approach is often missing.

"AI is not an end in itself," René emphasized in his presentation, "but must integrate seamlessly into existing workflows." It became particularly interesting when we talked about data protection and compliance. Here I see a great opportunity for basebox: We can not only deliver the technical solution but also support strategic integration.

The discussions clearly showed that many clinics face similar challenges: How do you reconcile AI innovation with limited budgets and change management requirements? This insight confirmed our approach at basebox: We don't just develop software, but think about user acceptance from the beginning.

Networking with Depth

The subsequent networking until 10 PM was anything but superficial small talk. At the standing tables, intensive professional discussions developed about the practical challenges of AI implementation in clinical everyday life. The exchange between IT managers, clinic managers, and technology providers was exceptionally open and constructive.

My Key Takeaways

1. Governance before Technology: The most successful AI implementations emerge where strategic and organizational questions are clarified first. Technology alone is not enough.

2. User Acceptance is Crucial: The best AI solution fails if it's not accepted by the people who have to work with it daily. Change management is just as important as programming.

3. Regional Networking Creates Added Value: The exchange between clinics of different sizes and ownership brings valuable insights to all participants. We should definitely continue such formats.

4. Practical Relevance Beats High Gloss: Participants appreciate honest insights into real challenges more than perfect presentations.

Outlook: Shaping the Future

The evening at Klinikum Dritter Orden showed where our community's shoe pinches: AI use cases and governance questions are at the top of the agenda.

I'm particularly pleased that BVMI and KH-IT have announced they will continue this successful format.