FAQ
Frequently Asked Questions
Frequently Asked Questions
Understanding basebox AI Management
Understanding basebox AI Management
What does basebox AI Management System do?
What does basebox AI Management System do?
How is basebox different from other AI platforms and public AI services?
How is basebox different from other AI platforms and public AI services?
Who is designed for?
Who is designed for?
What business problems does basebox solve?
What business problems does basebox solve?
Is technical expertise required to use the system?
Is technical expertise required to use the system?
AI Models & Capabilities
AI Models & Capabilities
Which AI models are supported by basebox?
Which AI models are supported by basebox?
How does basebox stay current with evolving AI technologies?
How does basebox stay current with evolving AI technologies?
Can we incorporate our own AI models into the basebox framework?
Can we incorporate our own AI models into the basebox framework?
How do you ensure the quality and security of the AI models?
How do you ensure the quality and security of the AI models?
How do you optimize model performance for on-premise deployments?
How do you optimize model performance for on-premise deployments?
What types of tasks can the included models perform?
What types of tasks can the included models perform?
Can models be customized for specific industry terminology or use cases?
Can models be customized for specific industry terminology or use cases?
basebox Cloud vs. On-Premise Solutions
basebox Cloud vs. On-Premise Solutions
What's the difference between basebox cloud and on-premise versions?
What's the difference between basebox cloud and on-premise versions?
What hybrid deployment options does basebox support?
What hybrid deployment options does basebox support?
Can I start with the cloud version and move to on-premise later?
Can I start with the cloud version and move to on-premise later?
Is there a free trial available?
Is there a free trial available?
What level of customization is possible?
What level of customization is possible?
How often are new features released?
How often are new features released?
Can basebox operate in environments with strict security requirements like air-gapped networks?
Can basebox operate in environments with strict security requirements like air-gapped networks?
What are the backup and disaster recovery capabilities?
What are the backup and disaster recovery capabilities?
What happens if we need to migrate to a different infrastructure in the future?
What happens if we need to migrate to a different infrastructure in the future?
basebox Implementation Guide
basebox Implementation Guide
How long does implementation typically take?
How long does implementation typically take?
What's the first step to get started with basebox?
What's the first step to get started with basebox?
Is there a basebox demo I can see before deciding?
Is there a basebox demo I can see before deciding?
What resources do I need to allocate for basebox implementation?
What resources do I need to allocate for basebox implementation?
How does basebox handle high-volume usage scenarios?
How does basebox handle high-volume usage scenarios?
What is the expected performance impact on our infrastructure?
What is the expected performance impact on our infrastructure?
Does basebox provide onboarding assistance?
Does basebox provide onboarding assistance?
basebox Technology Compatibility & Integration
basebox Technology Compatibility & Integration
Can basebox integrate with our existing document management systems?
Can basebox integrate with our existing document management systems?
Is there an API for custom integrations beyond the standard ones?
Is there an API for custom integrations beyond the standard ones?
How does basebox handle data privacy?
How does basebox handle data privacy?
What integrations are available out-of-the-box?
What integrations are available out-of-the-box?
How scalable is the basebox solution?
How scalable is the basebox solution?
What security measures are in place with basebox?
What security measures are in place with basebox?
How does basebox handle security updates and patches?
How does basebox handle security updates and patches?
Has basebox undergone any third-party security audits or certifications?
Has basebox undergone any third-party security audits or certifications?
What compliance standards does basebox meet?
What compliance standards does basebox meet?
How does basebox ensure compliance with industry-specific regulations?
How does basebox ensure compliance with industry-specific regulations?
What security measures protect against prompt injection or data leakage?
What security measures protect against prompt injection or data leakage?
Can basebox be customized to match our corporate design?
Can basebox be customized to match our corporate design?
basebox ROI & Business Benefits
basebox ROI & Business Benefits
How do organizations typically measure ROI with basebox?
How do organizations typically measure ROI with basebox?
What efficiency gains can organizations expect from basebox?
What efficiency gains can organizations expect from basebox?
How does basebox help with AI governance and compliance?
How does basebox help with AI governance and compliance?
What competitive advantages does basebox provide?
What competitive advantages does basebox provide?
basebox Pricing & Licensing
basebox Pricing & Licensing
What license options does basebox offer?
What license options does basebox offer?
How is the basebox cloud version priced?
How is the basebox cloud version priced?
What determines the cost of the basebox on-premise version?
What determines the cost of the basebox on-premise version?
Are there any hidden costs I should be aware of with basebox?
Are there any hidden costs I should be aware of with basebox?
What hardware is required for the on-premise version and what are the associated costs?
What hardware is required for the on-premise version and what are the associated costs?
Is there a minimum commitment period for basebox?
Is there a minimum commitment period for basebox?
What happens if I need to upgrade my license mid-subscription?
What happens if I need to upgrade my license mid-subscription?
Does basebox use concurrent or named user licensing?
Does basebox use concurrent or named user licensing?
basebox Support & Customer Success
basebox Support & Customer Success
How long has basebox been in business?
How long has basebox been in business?
What kind of support is available during basebox implementation?
What kind of support is available during basebox implementation?
Does basebox offer training for new users?
Does basebox offer training for new users?
How can I contact basebox sales for more information?
How can I contact basebox sales for more information?
Getting Started with basebox
Getting Started with basebox
How can I schedule a personalized basebox demo?
How can I schedule a personalized basebox demo?
Can I speak with existing basebox customers?
Can I speak with existing basebox customers?
Is there basebox documentation I can review before deciding?
Is there basebox documentation I can review before deciding?
How quickly can we deploy basebox once we decide to proceed?
How quickly can we deploy basebox once we decide to proceed?
Stay Up to Date
Stay Up to Date
Stay Up to Date
Stay Up to Date
basebox GmbH
Bahnhofplatz 3
86919 Utting am Ammersee
Germany
+49 (0)8806 9590600
support@basebox.ai
© 2025 basebox GmbH, Utting am Ammersee, Germany. All rights reserved.
Made in Bavaria | EU-compliant
basebox GmbH
Bahnhofplatz 3
86919 Utting am Ammersee
Germany
+49 (0)8806 9590600
support@basebox.ai
© 2025 basebox GmbH, Utting am Ammersee, Germany. All rights reserved.
Made in Bavaria | EU-compliant
basebox GmbH
Bahnhofplatz 3
86919 Utting am Ammersee
Germany
+49 (0)8806 9590600
support@basebox.ai
© 2025 basebox GmbH, Utting am Ammersee, Germany. All rights reserved.
Made in Bavaria | EU-compliant
basebox GmbH
Bahnhofplatz 3
86919 Utting am Ammersee
Germany
+49 (0)8806 9590600
support@basebox.ai
© 2025 basebox GmbH, Utting am Ammersee, Germany. All rights reserved.
Made in Bavaria | EU-compliant