Data centre in Germany
basebox from our cloud, also for patient, citizen and social data.
Register today, start work immediately and pay per person by invoice.
- Registerwith your work email2 minutes
- Try it outwith 1 million tokens for freeas long as you like
- Invite your teamwith groups and permissionsas many as you like
- Book a licenceper person, by invoice5 minutes
Accounts created before November 2026 will be moved into the cloud. Until then →
For specialists: A separate virtual Kubernetes environment and separate identity provider (Keycloak) for each organisation, AI model on servers we operate in the Munich East data centre, daily backup, kept for 7 days; encrypted copy in a second data centre in Germany being set up. Security and certifications →
We run basebox, your team works with it.
- Everything as on the server. AI model, apps, connectors and security are the same.
- 20 million tokens per person per year. Around 12 million words, shared across your whole organisation. Additional tokens €9 per million, for all models.
- Operation, updates and backup. Handled by us, in the data centre in Germany.
- Per person per year, by invoice. From 5 people, minimum term one year. If more people join, we adjust immediately.
- DPA and Section 203 StGB covered. The DPA under Art. 28 GDPR and the agreement under Section 203 of the German Criminal Code are part of the contract and available to download. DPA →
- A server just for you later? Switch at any time, flat fee €4,200. The servers →
Where basebox runs depends on costs and your requirements.
AI, apps and security are the same on all three options.
| Cloud | Server from basebox | Hardware of your choice | |
|---|---|---|---|
| Usually fits | Organisations from 5 people; list prices up to 20,000 people | Organisations from about 200 people, no upper limit | Organisations that already run or procure their own GPU servers, including large clusters |
| Start | Immediately; registration takes 2 minutes | Delivery in three weeks, installation in one day | A few days once the hardware is in place; installation in one day |
| Costs | Per person per year, from €490 down to €178; the more people, the lower the price. Above 20,000 people in the quote | Buy the server once, plus one licence per server; anyone may log in. Above 2,000 people in the quote | Licence based on the GPUs; we check beforehand, free of charge, whether the hardware is sufficient |
| AI usage | 20 million tokens per person per year | No quota, limited only by the server’s performance; tokens only for apps with an external or larger model, €9 per million | No quota, limited only by the hardware’s performance; tokens only for apps with an external or larger model, €9 per million |
| Operation | By basebox | By your IT or, on request, by basebox | By your IT or, on request, by basebox |
| Where the data is | In a separate environment for your organisation, in our data centre in Germany | On the server, on your premises (without an internet connection if required) or in a data centre, by default at noris network in Munich | On your hardware, on your premises (without an internet connection if required) or with a provider of your choice |
Frequently asked questions
Starting in the basebox cloud costs nothing. You register with your work e-mail address and work with 1 million tokens, with no time limit. You only book the licence when you want to continue.
You pay for basebox by invoice. In the cloud, you pay per person per year; the minimum term is one year, and longer terms are cheaper. We agree payment terms in the quote. Calculate the price →
Additional tokens cost €9 per million at basebox, for all models enabled in basebox: selected models from leading providers and our own models. There is no difference between question and answer. You add them on request and they are activated within minutes. Nothing is ever bought automatically. In practice the cloud allowance is more than enough: 50 people together have 1 billion tokens a year.
Yes. Apps, knowledge bases and settings remain in basebox when you book the licence. You do not register again.
Technically basebox runs there, for one to five people and with weaker answers. We do not offer it, because the AI does not deliver there what an organisation needs in everyday work. For small teams, there is the cloud: from 5 people, without your own hardware, ready in 2 minutes.
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