For local government and public authorities
AI for citizen and social data.
Decisions, applications and citizen enquiries in minutes, and nothing leaves your control.
- Hundreds of ready-made use cases
- On your premises if you wish
- Price calculable in advance
- ISO 27001, C5 (in progress)
Your protected area
Staff
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Sign-inYour identity providerRoles →
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ControlRights
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Data
In use where data must be protected:
The AI comes to the data, not the other way round.
Your protected area
Staff
Question ↓
Sign-inYour identity providerRoles →
basebox
AppsInstruction
ControlRights
ConnectionSearch
AIAnswer
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Data
“Built for the requirements of data protection and staff councils.”
Citizen data stays in the EU and is never used to train the AI models. The data processing agreement (DPA) under Art. 28 GDPR is part of the contract.
Documents for data protection, IT security and staff representatives →Template for works and staff councils →
basebox knows your systems.
Read-only, and every access is logged.
Your specialist systems
- Specialist applications
- ERP, budget system
- Document management (DMS)
- Council information system
- …More
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From our library
Exchange
Nextcloud
SharePoint
Jira
Confluence
DokuWiki
YouTrack
Web search
Ready-made apps instead of an empty chat window.
Your staff choose the task and get the result, without any knowledge of AI.
Empty chat window
How can I help?
What do I write here?
Apps in your organisation
- Answer a citizen's enquiry
- Ask the regulations
- Explain a decision notice
- Check application
- Meeting minutes
- Draft a resolution proposal
- Translate
- Summarise a council paper
- Job advert
- Build your own app
You don’t have to teach basebox your daily work first.
105 use cases in 18 areas, each with the point from which it runs.
No use case matches this selection.
Central administration and secretariat (8)
Draft a meeting invitation from agenda itemsReady to go
Write up minutes from handwritten bullet pointsReady to go
Create a correspondence template from occasion and recipientReady to go
Draft a press release from a council proposalReady to go
Draft a service instruction from bullet pointsReady to go
Search the municipality's rules of procedure and bylawsReady after a short setup
Draft council proposals from case notesReady after a short setup
Draft a service specification for tenders from notes on requirementsReady after a short setup
Residents' registration office (5)
Draft a standard reply to population register information requestsReady to go
Create an information sheet on re-registration obligations in plain languageReady after a short setup
Create an information sheet on the requirements for an information blockReady after a short setup
Answer questions on registration law and deadlines (BMG)Ready after a short setup
Draft replies to objections against population register informationReady after a short setup
Registry office (4)
Draft congratulatory letters for anniversaries from occasion and nameReady to go
Compile initial information for relatives after a deathReady after a short setup
Information sheet on marriage documents in plain languageReady after a short setup
Answer questions on civil status law (PStG) and deadlinesReady after a short setup
Public order office (6)
Structure a draft report from an inspection recordReady to go
Retrieve case history and file overview from specialist applicationsAfter connecting your systems
Draft an information sheet on municipal bylaws and regulationsReady after a short setup
Answer questions on administrative offences law (OWiG) and municipal bylawsReady after a short setup
Answer questions on road traffic law (StVO) for traffic ordersReady after a short setup
Draft hearing letters on administrative offencesReady after a short setup
Building authority (9)
Draft acknowledgements of receipt for building applicationsReady to go
Automated completeness check of incoming building applicationsCustom project
Live processing status and deadline monitoring from building filesAfter connecting your systems
Draft a statement on municipal consent (Section 36 BauGB)Ready after a short setup
Deficiency letters for incomplete building application documentsReady after a short setup
Answer questions on building law (BauGB, LBO) and development plansReady after a short setup
Neighbour hearing letter from the project descriptionReady after a short setup
Prepare a weighing table from statements on land-use planningReady after a short setup
Planning law information on land parcels from the geoportal and development planAfter connecting your systems
Treasury and cash office (9)
Draft cover letters for annual accounts and budget documentsReady to go
Write up budget report text from KPI commentsReady to go
Explanatory text on the supplementary budget from changes in figuresReady to go
Comment on plan-versus-actual variance analysis from ERP dataAfter connecting your systems
Prepare dunning runs and enforcement letters from cash office dataAfter connecting your systems
Answer questions on municipal budget law and GemHVOReady after a short setup
Draft the justification for an investment request from bullet pointsReady after a short setup
Draft a funding application from the project description and funding guidelineReady to go
Read incoming invoices and create an account assignment proposalAfter connecting your systems
Youth welfare office and childcare administration (4)
Draft letters to parents on childcare places and care hoursReady to go
Write up minutes from bullet points of a care planning meetingReady to go
Childcare place allocation overview from administrative dataAfter connecting your systems
Answer questions on SGB VIII child and youth welfare lawReady after a short setup
Human resources office (7)
Draft a job advertisement from the requirements profileReady to go
Write a job reference based on the manager's assessmentReady to go
Draft the invitation and agenda for a staff meetingReady to go
Draft an onboarding checklist and welcome letter for new staffReady to go
Mandatory training monitor with deadlines from the HR systemAfter connecting your systems
Answer questions on TVöD collective agreement law (VKA)Ready after a short setup
Search works agreements and service instructionsReady after a short setup
IT and digitalisation (6)
Structure technical documentation from bullet pointsReady to go
IT ticket reply and suggested solution from the error descriptionReady to go
Create a quick guide for a new software rolloutReady to go
Live IT ticket triage and prioritisation from the ticket systemAfter connecting your systems
Answer questions on BSI IT-Grundschutz and CERT advisoriesReady after a short setup
Search device and software manualsReady after a short setup
Data protection (6)
Awareness texts for staff on data protection topicsReady to go
Draft a reply to a GDPR access request from case notesReady to go
Document technical and organisational measuresReady to go
Draft a record of processing activities entry (Art. 30 GDPR) from a process descriptionReady after a short setup
Check a data processing agreement against the standard templateReady after a short setup
Search DSK guidance and municipal data protection requirementsReady after a short setup
Trade licensing office (5)
Draft a standard reply to incoming business registrationsReady to go
Live business register and queries from specialist applicationsAfter connecting your systems
Information sheet on business registration obligations in plain languageReady after a short setup
Answer questions on trade law (GewO) and municipal permit requirementsReady after a short setup
Answer questions on restaurant law (GastG) for restaurant licencesReady after a short setup
Citizens' service centre (5)
Draft standard replies to frequent citizens' enquiriesReady to go
Process and forward applications from OZG portals (German online access law)Custom project
Classify citizens' requests and forward them to the responsible departmentAfter connecting your systems
Answer questions on municipal services and opening hoursReady after a short setup
Pre-classify complaints and create a draft replyReady after a short setup
Public relations (5)
Draft a social media post from municipal newsReady to go
Draft an official gazette article from a council proposalReady to go
Letter to citizens on construction work and traffic restrictionsReady to go
Draft an event announcement from programme notesReady to go
Analyse input from public participation by topicReady to go
Council work and office (8)
Structure the agenda from submitted proposalsReady to go
Draft a summary of resolutions from meeting minutesReady to go
Draft a speech or welcome address for the mayor for occasionsReady to go
Live search for resolutions and proposals in the council information systemAfter connecting your systems
Search council resolutions and the archive of proposalsReady after a short setup
Answer questions on the municipal code and the council's rules of procedureReady after a short setup
Create meeting minutes from an audio recordingReady to go
Draft a reply to council enquiries from departmental contributionsReady after a short setup
Schools and culture office (3)
Draft information letters to parents on school organisationReady to go
Create an event programme for the library or cultural office from bullet pointsReady to go
Answer questions on school law and compulsory schoolingReady after a short setup
Fire service and fire protection (3)
Write up a fire service incident report from bullet pointsReady to go
Answer questions on fire service law and fire protection regulationsReady after a short setup
Search alarm and response plans and fire service regulationsReady after a short setup
Cross-cutting (7)
Translate administrative texts into plain languageReady to go
Translate citizen information into languages of originReady to go
Create meeting minutes from a voice memoReady to go
Draft e-mail replies from the inbox and contextAfter connecting your systems
Convert notices and forms into Easy LanguageReady to go
Search documents across departments in the DMSAfter connecting your systems
Read scanned post and assign it to the responsible officeReady after a short setup
Social welfare office (5)
Case summary and progress note from record dataAfter connecting your systems
Create an information sheet on social benefits in plain languageReady after a short setup
Draft standard replies to citizens' enquiries about types of benefitsReady after a short setup
Answer questions on SGB II, SGB IX, SGB XII and eligibility requirementsReady after a short setup
Check applications for housing benefit or basic income support for completenessReady after a short setup
This is how it looks for you.
“Secure AI without compromising on data protection: basebox delivers exactly the reliable infrastructure, fit for public authorities, that we need for digital administration in Starnberg.”
Ludwig Beck, Management, City of Starnberg & ZIO GmbH (translated from German)Everything in one licence.
Usable from day one: 105 use cases and the connectors.
- AI model, apps and connectors included
- Support and updates included
Your own apps from a descriptionWith the App Builder, from November 2026.
How long does it take?
In the cloud immediately, on existing hardware in a few days, with the basebox server in around three weeks.
The work is configuration and joint testing with your IT, not a development project.
Day 1Week 1Week 2Week 3Week 4after that
In our cloudOn hardware of your choice
With server
Coordination with your ITBuild and deliveryInstallation and connectionTrainingUse
Training online or on site, with any number of participants, practised on your own use cases. Connections to your specialist systems follow afterwards, each agreed individually. Connectors →
Frequently asked questions
In the basebox cloud and on the basebox server, AI, features, apps, connectors and security are the same. In the cloud, basebox runs on our servers in Germany, we operate everything, you pay per person per year and start straight away. With the server, basebox runs on hardware dedicated to you, on your premises (without an internet connection if you wish) or in a data centre, by default at noris network in Munich. You buy the server once and pay a licence per server; anyone may sign in. From about 240 people, the server is cheaper over five years, electricity included. Calculate for your number →
basebox can connect, for example, residents' registration, document management, council information system or budget. In the quote, we check each connection individually. Connectors for public administration →
basebox provides a dedicated package for the staff council with answers on logging, permissions and co-determination, plus a model staff agreement. For works and staff councils → Template and process →
Yes. The basebox cloud starts from 5 people at €490 per person per year; you pay only for the people who use the AI. Calculate the price →
Yes, with basebox on the server and in the cloud. The data stays in the EU, hosting is in Germany, processing is assigned to a person and role, and the DPA under Art. 28 GDPR is part of the contract. Your data protection officer carries out the case-by-case assessment with our documents. Data protection →
Three ways to get to know basebox.
Start for freeYour own basebox in 2 minutes, with 1 million tokens to try it out. You invite your team yourself and book the licence later on invoice.The cloud →
Calculate priceFrom €490 per person per year, considerably less with more people. Calculated in two minutes, without registration.
Book a demoIn 30 minutes we show basebox using your sample documents: answers with sources, permissions and sharing, the connection to a system.
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