AI vendor landscape in Switzerland: who offers what for municipalities, hospitals and businesses?

What kinds of AI vendors are there in Switzerland?

Many Swiss vendors advertise data storage in Switzerland. That is an important feature, but not the only one: where the AI model runs, which proof is available and who operates the service matter just as much. The vendors fall into six groups:

• Horizontal platforms: AI for many tasks, often hosted in Switzerland.
• Sector solutions for public administration: assistants for municipalities and cities, some as part of a specialist application.
• Sector solutions for healthcare: writing assistants for practices and hospitals, AI in clinical and care software, solutions for Spitex and care homes.
• Function tools: chatbots for customer enquiries, translation, customer service, website builders.
• Public in-house solutions: AI from public-sector IT service providers and cantonal projects.
• Open source and self-build: interfaces that an organisation runs itself.

The tables are sorted alphabetically and are not a ranking. All information comes from the vendors’ websites, as of 11 October 2026; details and sources are on the linked comparison page.

Which horizontal AI platforms are there?

Vendor	Focus	Operation and hosting	Comparison
AlpineAI (SwissGPT)	AI platform for healthcare, public administration, universities	AlpineAI hardware in Swiss data centres	basebox vs. AlpineAI
Apptiva Klar	Chatbots and knowledge assistants	Hosting in Switzerland; customer’s environment by arrangement	basebox vs. Apptiva Klar
Ergon	Tailor-made AI solution as a project	At the customer’s site or in the cloud	basebox vs. Ergon
evoya AI	Chat, agents, transcription, models from many providers	Swiss data centres; depending on the model chosen, also in Europe or the US	basebox vs. evoya AI
Infomaniak Euria	AI assistant in the kSuite work environment	Infomaniak data centres in Switzerland	basebox vs. Infomaniak
InnoChat	Builder for chatbots and agents	Frankfurt according to the pricing page	basebox vs. InnoChat
Safe Swiss Cloud and PHOENIQS	Cloud infrastructure with GPUs for your own projects	Data centres in Switzerland	basebox vs. Safe Swiss Cloud
Squirro	Finding and linking knowledge, focus on banks and authorities	In-house, private cloud or multiple clouds	basebox vs. Squirro
Swiss IT Management	AI consulting, chatbots, phone assistant for administrations and SMEs	According to the vendor, in Switzerland or in your own operation	basebox vs. Swiss IT Management
Swisscom (Swiss AI Assistant)	Assistants with your own documents, plus computing power for projects	Swisscom data centres in Switzerland	basebox vs. Swisscom
Unique AI	AI agents for banks and insurers	Microsoft Azure in Switzerland, the customer’s tenant or in-house	basebox vs. Unique AI
yeos	AI workplace for small and medium-sized businesses	Hosting in Switzerland; Enterprise also in-house	basebox vs. yeos

Which sector solutions are there for municipalities?

Vendor	Focus	Operation and hosting	Comparison
aineo / eGov-KI	Citizen enquiries, documents, meetings, also Swiss German	According to the vendor, data in Switzerland	basebox vs. eGov-KI
CM Informatik / KI+	AI in the CMI specialist software for municipalities, cantons, schools	Swiss data centres	basebox vs. CM Informatik
davail	Assistant for municipal websites in the canton of Vaud	According to the vendor, data in Switzerland	basebox vs. davail
swiss smart media / Gemeinde-KI	Assistant for municipalities, being merged into CMI’s KI+	Unchanged until the end of 2026, then Swiss data centres	basebox vs. Gemeinde-KI

Which sector solutions are there for healthcare?

Vendor	Focus	Operation and hosting	Comparison
44ai (Haidy)	Clinical documentation, Class I medical device	According to 44ai only in Switzerland, at the vendor or the customer	basebox vs. 44ai
adamcares	Care reports from spoken German and Swiss German	According to the vendor, in Switzerland	basebox vs. adamcares
CARU	Home emergency call with fall sensor and voice	Location not stated publicly	basebox vs. CARU
CISTEC / KISIM AI	AI in the KISIM clinical information system	Locally in the hospital or in Swiss data centres	basebox vs. CISTEC
CompuGroup Medical Switzerland	AI assistant in the CGM CLINICAL hospital information system	Location not stated publicly	basebox vs. CGM Switzerland
Dedalus HealthCare	AI in the ORBIS hospital information system	Depends on the feature; not stated for Switzerland	basebox vs. Dedalus
DocNote	Writing assistant for consultations and reports	Switzerland or France, depending on the section of the website	basebox vs. DocNote
domo.health	Spitex software with AI features	Data in Switzerland; model via Microsoft in Switzerland	basebox vs. domo.health
Heyde / HeyAnswers	Answers from internal documents for Spitex, care homes, hospitals	Location not stated publicly	basebox vs. HeyAnswers
HIN Swiss HealthAssist	AI service for doctors and psychotherapists, with AlpineAI	According to HIN only in Switzerland	basebox vs. HIN
ines / inesKIS	AI in the inesKIS clinical information system	Location not stated publicly	basebox vs. ines
Medical Link Services / MedLink	Home care software with AI reports	Hosted in Switzerland	basebox vs. MedLink
Medicusdata	Dictation, consultation documentation, AI chat	Cloud in Switzerland or a box in the practice	basebox vs. Medicusdata
NEXUS Switzerland	AI in specialist systems for care homes, Spitex, hospitals	Own data centre in Switzerland	basebox vs. NEXUS Switzerland
Reportli	Reports from dictation and conversation, coding aid	Location not stated publicly	basebox vs. Reportli
topCare / careCoach	Care documentation with AI voice input	According to topCare, in Switzerland	basebox vs. topCare
Voicepoint	Dictation, speech recognition, writing assistant	Voicepoint Cloud on Microsoft Azure in Zurich	basebox vs. Voicepoint

The AI in a clinical or care system covers that system; a platform works alongside it for the whole organisation.

Which function tools are there?

Vendor	Focus	Operation and hosting	Comparison
aiaibot	Chatbots, email automation and voice assistants for customer enquiries	According to the vendor, in Switzerland	basebox vs. aiaibot
Kleap	AI builder for websites, shops and web apps	Hosting by Kleap, location not stated	basebox vs. Kleap
Supertext	AI translation, checked by professionals on request	In Switzerland; for companies also in-house	basebox vs. Supertext
Typewise	AI agents for customer service	Data storage in the EU as an option	basebox vs. Typewise

Which public in-house solutions are there?

Vendor	Focus	Operation and hosting	Comparison
Abraxas Informatik	AI platform and specialist applications for the Confederation, cantons, municipalities	Abraxas data centres in Switzerland	basebox vs. Abraxas
Liip (fr.ch project)	Chatbot of the canton of Fribourg for the public, as a beta	Infomaniak in Switzerland, model from Mistral AI	basebox vs. Liip

Are there open-source offerings to run yourself?

This overview does not list any Swiss open-source interfaces of their own. Widely used are internationally developed interfaces such as Open WebUI and LibreChat. No licence costs means: the organisation itself takes care of hardware, model, updates, connection and proof.

How do you tell the vendors apart?

• Operating model: cloud service, separate environment per customer or in-house operation, if required without an internet connection?
• Where the AI model runs: Hosting in Switzerland can refer to the platform, while requests go to models of other providers abroad. Ask about both. More on this in the guide Wrapper or standalone platform.
• Proof: ISO 27001, a contract for processing by a processor under Art. 9 DSG (Swiss Data Protection Act), for professionals bound by secrecy the commitment as an auxiliary person under Art. 321 StGB (Swiss Criminal Code), and for medical devices the registration. See Swiss Data Protection Act and AI and Professional secrecy under Art. 321 StGB.
• Price public? Some vendors state packages or prices per person, many only in a quote.

Where does basebox stand?

basebox is a horizontal AI platform from Germany for healthcare and the public sector, with chat, apps, connectors, permissions and logs. In Switzerland, basebox offers the cloud and the server. Two things need to be distinguished:

• Server in your organisation: Our hardware partner FAST LTA already delivers the Class 1 to 3 servers to Switzerland today, through a local partner. They then stand in the customer’s organisation, if required without an internet connection.
• Cloud: basebox does not yet operate a server in a Swiss data centre for the cloud; this is in progress, by 2027 at the latest. Until then, the cloud runs in Germany for Swiss customers too, with a separate virtual environment for each organisation and the AI model on our servers in the Munich-East data centre.
• Contract annexes for Switzerland: a supplement on data processing under the DSG and a confidentiality agreement under Art. 321 and Art. 320 StGB, as a draft to download at /sicherheit; the legal review is still pending.
• Language: interface and support in German and English.
• Proof and prices: certified to ISO 27001, BSI C5 Type 1 in progress; list prices public in the calculator.