AI vendor landscape in Austria: who offers what for municipalities, healthcare and businesses?

What kinds of AI vendors are there in Austria?

The Austrian market is smaller than the German one, but diverse. A striking feature is the number of platforms and project firms that offer in-house operation or operation in Austrian data centres. The vendors fall into six groups:

• Horizontal platforms: AI for many tasks, often with consulting and projects from a single source.
• Sector solutions for public administration: assistants for municipalities, some with Austrian law as a source.
• Sector solutions for healthcare: writing assistants for doctors’ practices, symptom checkers and sensors for care.
• Function tools: phone assistants, website chatbots, legal research, AI in the electronic file.
• Public in-house solutions: GovGPT and ida on the infrastructure of the Federal Computing Centre (BRZ).
• Open source and self-build: interfaces such as Open WebUI that an organisation runs itself or with a service provider.

The tables are sorted alphabetically and are not a ranking. All information comes from the vendors’ websites, as of 11 October 2026; details and sources are on the linked comparison page.

Which horizontal AI platforms are there?

Vendor	Focus	Operation and hosting	Comparison
ACP IT Solutions (SAALT, AI Companion)	AI platforms plus IT services	Cloud hosted in Austria, hybrid or in-house	basebox vs. ACP
Habicht AI (SEADEV)	AI workflows with review and approval steps	SaaS in the EU, dedicated cloud, hybrid or in-house	basebox vs. Habicht AI
headwAI / LocalCore	Supported enterprise edition of Open WebUI	Customer’s hardware or data centre in Austria	basebox vs. headwAI
KARLI (FiveSquare)	Platform for AI agents, also for public administration and critical infrastructure	Data centres in Austria, Germany and Switzerland; also at the customer’s site	basebox vs. KARLI
KIKOM	AI consulting, workshops and projects	Per project	basebox vs. KIKOM
KIWAY (techexx)	AI platform for small and medium-sized businesses	EU hosting, own Azure instance on request	basebox vs. KIWAY
Know Center / KnowMiner	Enterprise search, tailored to each company	Not publicly known; according to Know Center, data stays within the company	basebox vs. Know Center
Leftshift One / MyGPT	Chat with internal documents, agents	EU data centres on Microsoft Azure	basebox vs. MyGPT
Localmind	Agents, apps and connections, focus on public administration	In-house by default; optionally Hetzner, STACKIT or TimeWarp	basebox vs. Localmind
Mindbreeze InSpire	Enterprise search with AI answers	SaaS, appliance in your own data centre, cloud marketplaces	basebox vs. Mindbreeze
ONTEC AI	Search, company chat, agents, plus projects	Data centre at Anexia, Microsoft Azure or at the customer’s site	basebox vs. ONTEC AI
searchit (Iphos)	Full-text enterprise search	Vendor’s cloud, at the customer’s site or as an appliance	basebox vs. searchit
we-make.ai	Consulting and the assistant DIALOG.pro as a project	Data centre in Austria, Hetzner in Germany or at the customer’s site	basebox vs. we-make.ai

Which sector solutions are there for municipalities?

Vendor	Focus	Operation and hosting	Comparison
506.ai / GemeindeKI	Assistants for municipalities, references from the RIS (Austria’s federal legal information system)	European cloud, separate instance per customer, also in Austria	basebox vs. 506.ai
IT-Kommunal / Municipal AI Assistant	Joint offering on behalf of the Städtebund, in test operation	Operated by IT-Kommunal; location not known	basebox vs. IT-Kommunal
KI-Quadrat Systemhaus	Ready-made assistants for municipalities, also for citizens	EU cloud, hybrid or on the municipality’s server	basebox vs. KI-Quadrat

Which sector solutions are there for healthcare?

Vendor	Focus	Operation and hosting	Comparison
cogvis	3D sensor against falls, without a camera image	According to the vendor, analysis on the device	basebox vs. cogvis
Curala	Writing assistant for doctors, therapy and veterinary medicine	Storage in Innsbruck, processing in the EU	basebox vs. Curala
Diktara	Writing assistant for doctors’ practices and clinics, also in dialect	Servers in Austria according to the website	basebox vs. Diktara
goodcare	IT and AI service provider for doctors’ practices	In the EU or on site in the practice	basebox vs. goodcare
Noelia	Writing assistant for practices	Servers in the EU according to the website	basebox vs. Noelia
Symptoma	Symptom checker, Class I medical device	Vendor’s website; location on request	basebox vs. Symptoma
XUND	Symptom and illness check, Class IIa medical device	Vendor’s cloud, storage in Germany	basebox vs. XUND

Which function tools are there?

Vendor	Focus	Operation and hosting	Comparison
AI:ssociate	Legal research and drafts	European servers, location not known	basebox vs. AI:ssociate
Fabasoft eGov-Suite / Mindbreeze AI	AI in the electronic file	Cloud operating models according to the Trust Center	basebox vs. Fabasoft
fonio.ai	Phone assistant and chatbots	Servers in Europe according to the FAQ	basebox vs. fonio.ai
KIM (Kutschera)	Phone assistant for doctors’ practices	Servers in Germany according to the vendor	basebox vs. KIM
ServasBot	Website chatbots and phone assistant	Data centres in Germany, models from Mistral AI	basebox vs. ServasBot

Function tools usually complement a platform for one task, such as calls or questions from outside.

Which public offerings are there?

Vendor	Focus	Operation and hosting	Comparison
BRZ GovGPT and ida	AI for federal civil servants and an assistant for citizens	AI infrastructure of the Federal Computing Centre, technology from Mistral AI	basebox vs. BRZ GovGPT

For municipalities, the Municipal AI Assistant from IT-Kommunal is being developed as a joint offering (see above).

Are there open-source offerings to run yourself?

This overview does not list any Austrian open-source interfaces of their own. Widely used are internationally developed interfaces such as Open WebUI and LibreChat; headwAI offers a supported edition of Open WebUI. No licence costs means here: the organisation itself or a service provider takes care of hardware, model, updates, connection and proof.

How do you tell the vendors apart?

• Operating model: cloud service, separate instance per customer, data centre in Austria or in-house operation, if required without an internet connection?
• Where the AI model runs: Does the vendor run the model itself, or do requests go to models of other providers, for example via Microsoft Azure? More on this in the guide Wrapper or standalone platform.
• Proof: ISO 27001, a data processing agreement under the GDPR and, for medical devices, the certification. For municipalities, confidentiality obligations and the Data Protection Act also count, see Data protection and official secrecy in Austria.
• Price public? Some vendors state prices per person per month or packages, many only in a quote.

Where does basebox stand?

basebox is a horizontal AI platform from Germany for healthcare and the public sector, with chat, apps, connectors, permissions and logs. In Austria, basebox offers the cloud and the server:

• Cloud: separate virtual environment for each organisation, AI model on our servers in the Munich-East data centre in Germany; from 5 people, €490 to €178 per person per year (list price, net).
• Server: Class 1 to 3 servers for one organisation only, at your site and, if required, without an internet connection; also hardware of your choice.
• Language: interface and support in German and English.
• Proof: certified to ISO 27001, BSI C5 Type 1 in progress; data processing agreement at /vertrag, documents at /sicherheit.
• Prices: public in the calculator.

basebox does not operate a data centre in Austria. If you need data to stay in the country, use the server in your own organisation.